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Craftech Industries Achieves ISO 9001:2008 Certification
Hudson, N.Y.--Craftech Industries, Inc., a manufacturer of high-performance and general-purpose plastic fasteners and components, announced earlier this year that it has achieved ISO 9001:2008 certification, the main international standard for quality and improvement. According to Craftech Industries General Manager Linda Jablanski, achieving ISO 9001:2008 certification has given Craftech a quality system that will grow with the company.
"Our globally located customers expect an increasingly high level of performance from their suppliers," Ms. Jablanski said in a statement. "ISO assures them that we will, to paraphrase our corporate mission, 'meet or exceed their requirements and expectations through technical guidance, on-time delivery, and customer service.'"
Skip Gerard, one of Craftech Industries' owners, said that ISO certification has been a long-time goal of the company. "Our employees really gave us great cooperation and support in learning and applying the many new skills necessary to qualify," he stated. "Also, ISO 9001:2008 has truly been streamlined in a way that made qualifying a much more logical process than it once was. It really is beginning to work well for us. After all, no U.S. manufacturing company can compete solely on price these days. What has become even more important is on-time, quick delivery; and total reliability, because customers these days, many of whom utilize 'just in time' delivery of their purchased components, want to be able to trust their supplier's quality without conducting extensive inspections.
"One reason we registered is because more and more companies require it," continued Mr. Gerard. "However, ISO has had a large number of positive effects on our company's performance because of the changes which it forced upon our corporate culture. Any family business that grows larger needs to at least partially toss out the 'mom and pop' ways of administering that tend to rely on a few individuals to personally make sure everything gets done. Today, the technology exists that allows automation in previously undreamed-of ways. We must creatively implement that automation wherever
"ISO allows any sized manufacturer to rely on a sensible system for quality control that also includes built-in motivation to improve," he added. "We must offer better service and continuous innovation, or we will not be here 10 years from now."
Craftech Industries manufactures custom and specialty plastic parts, in addition to a standard product line of plastic machine screws, nuts, bolts, washers, spacers, hinges, u-bolts, and threaded rod (and more) to ANSI and DIN standards. The company works with numerous engineered thermoplastic materials, such as PEEK®, Ultem®, PVDF, PCTFE, glass-filled Nylon, PPS, Vespel®, and IXEF®, among others. At its Hudson, N.Y., plant, Craftech offers capabilities that include CNC machining, screw machining, injection molding, and mold building. The company supplies products to worldwide industries, such as the semiconductor, aerospace, solar, medical, robotics, and other high technology markets.
PEEK is a registered trademark of Victrex
Ultem is a registered trademark of General Electric Company
Vespel is a registered trademark of DuPont
IXEF is a registered trademark of Solvay Advanced Polymers, L.L.C.
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